Returns & Exchanges
At SalomonGCC, we want to ensure you have the best gear for your adventures, which is why we offer a 30-day return policy on all unused performance footwear and apparel in its original packaging. Our streamlined process ensures that if your fit isn't perfect, you can get back on the trail as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original box with all tags attached, and include the printed return authorization slip inside the package.
Schedule a Pickup
Choose a convenient time for our courier partner to collect the package from your doorstep, or drop it off at any authorized Salomon service point.
Receive Your Refund
Once our quality control team inspects the returned gear, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing